TERMS OF SERVICE
OVERVIEW
This website is operated by LOA Los Angeles. Throughout the site, the terms “we,” “us,” and “our” refer to LOA Los Angeles. LOA Los Angeles offers this website, including all information, tools, products, and services available from this site to you, the customer, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting, interacting with, or using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy, available here: https://www.loalosangeles.com/pages/privacy-policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our website or services.
Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products or services for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction while using our website or services.
You must not transmit any viruses, worms, or any code of a destructive nature.
A breach or violation of any of these Terms may result in immediate termination of your services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content, not including credit card information, may be transferred unencrypted and may involve transmissions over various networks or changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, services, or access to the services without express written permission from us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
This site may contain certain historical information. Historical information is not current and is provided for your reference only.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the service, or any part of it, without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return & Exchange Policy, available here: https://www.loalosangeles.com/pages/refund-policy.
We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your device’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion.
We reserve the right to discontinue any product at any time.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.
SECTION 6 - ORDERS, BILLING, AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us.
We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same credit card, or orders using the same billing or shipping address.
If we make a change to or cancel an order, we may attempt to notify you by contacting the email, billing address, or phone number provided at the time the order was made.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
You agree to promptly update your account and other information, including your email address, payment information, and shipping information, so that we can complete your transactions and contact you as needed.
For more details, please review our Return & Exchange Policy, available here: https://www.loalosangeles.com/pages/refund-policy.
SECTION 7 - SHIPPING AND DELIVERY
We are not liable for shipping or delivery delays. All delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, incorrect shipping information, or events outside of our control.
Once an order is transferred to the shipping carrier, risk of loss may pass to you to the fullest extent permitted by law.
SECTION 8 - OPTIONAL TOOLS
We may provide you with access to third-party tools that we do not monitor and over which we have no control.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement.
Any use by you of optional third-party tools offered through the site is entirely at your own risk and discretion.
We may also offer new services or features through the website in the future. Such new features or services will also be subject to these Terms of Service.
SECTION 9 - THIRD-PARTY LINKS
Certain content, products, and services available through our website may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy.
We are not liable for any harm or damages related to your access to third-party websites or your purchase or use of goods, services, resources, or content from third-party websites.
Please review third-party policies and practices carefully before you engage in any transaction.
SECTION 10 - PRIVACY POLICY
Your submission of personal information through the store is governed by our Privacy Policy, available here: https://www.loalosangeles.com/pages/privacy-policy.
Because our store is hosted by Shopify, Shopify may collect and process personal information about your access to and use of the website in order to provide and improve the services.
Information you submit to the website may be shared with Shopify and other service providers as needed to operate the store, process orders, provide customer support, and support our marketing and messaging services.
SECTION 11 - SMS/TEXT MESSAGING TERMS
By opting in to receive text messages from LOA Los Angeles, you agree to receive recurring marketing and/or informational text messages from LOA Los Angeles at the mobile number you provided.
Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.
Reply STOP to unsubscribe at any time. Reply HELP for help.
You can also contact us at saint@loalosangeles.com.
Mobile carriers are not liable for delayed or undelivered messages.
Your use of our text messaging program is also governed by our Privacy Policy, available here: https://www.loalosangeles.com/pages/privacy-policy.
SECTION 12 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send us creative ideas, suggestions, proposals, plans, reviews, feedback, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may use, edit, copy, publish, distribute, translate, and otherwise use those materials in any medium.
We are under no obligation to maintain any comments in confidence, pay compensation for any comments, or respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
You may not use a false email address, pretend to be someone other than yourself, or mislead us or third parties as to the origin of any comments.
You are solely responsible for any comments you make and their accuracy.
SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.
SECTION 14 - PROHIBITED USES
In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any international, federal, state, provincial, or local laws or regulations;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or malicious code;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose;
(k) to interfere with or circumvent the security features of the website or service.
We reserve the right to terminate your use of the service for violating any prohibited uses.
SECTION 15 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our website or services will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from the use of the service will be accurate or reliable.
You agree that we may remove the service for indefinite periods of time or cancel the service at any time without notice.
You expressly agree that your use of, or inability to use, the service is at your sole risk.
The service and all products and services delivered to you through the service are provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied.
In no case shall LOA Los Angeles, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, arising from your use of the service or any products purchased through the service.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
SECTION 16 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless LOA Los Angeles and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service, your violation of any law, or your violation of the rights of a third party.
SECTION 17 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any remaining provisions.
SECTION 18 - TERMINATION
These Terms of Service are effective unless and until terminated by either you or us.
You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services or by ceasing to use our site.
If we determine or suspect that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination.
SECTION 19 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the service.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 20 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United States and the applicable laws of the state where LOA Los Angeles is headquartered.
SECTION 21 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page: https://www.loalosangeles.com/pages/terms-of-service.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.
It is your responsibility to check our website periodically for changes.
Your continued use of or access to our website or services following the posting of any changes constitutes acceptance of those changes.
SECTION 22 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at saint@loalosangeles.com.
Our contact information is posted below:
LOA Los Angeles
saint@loalosangeles.com
705 West 9th Street
Los Angeles, California
213-212-0469
