Average ship time is 7–14 business days. When an item is marked Low Stock or inventory is depleted, new orders may be placed in queue for our next production cycle.
We intentionally produce of our CowDenim pieces in limited production run cycles rather than mass producing excess inventory. Our rigid denim and genuine cowhide pieces require additional cutting, construction, inspection, and finishing, and every hide is individually cleaned and checked for natural defects before use. This process helps us maintain the quality of each garment while reducing unnecessary material and inventory waste.
During periods of high demand, this may extend the normal production timeline. We include this information simply to offer transparency into how your piece is made. If additional time is needed to produce your order you will be sent an email letting you know.
If you need your order by a specific date, please email us with your requested delivery date and we’ll do everything in our power to prioritize your order and have it delivered as quickly as possible.
Return & Exchange Policy - ALL SALES ARE FINAL
All purchases are final sale. We operate in limited quantities and controlled releases to preserve the craftsmanship, integrity, and exclusivity of each drop.
We do not offer refunds to the original payment method unless required by law.
EXCHANGES
Exchanges are available for size issues or defective/incorrect items only.
To request an exchange, the request must be submitted within 7 days of delivery.
To be eligible for an exchange:
- The item must be unworn, unwashed, and in original condition
- The item must include its original packaging
- The request must include the order number and reason for exchange
- Exchanges are subject to inventory availability
ALL EXCHANGE FEES TO RETURN GARMENT AND SHIP NEW ARE REPSONISBILITY OF THE CUSTOMER
If your requested exchange size is unavailable, approved exchanges will have to wait until size needed becomes available.
Our Cow Hide Denim are made EXACT to true size, this is why we HIGHLY recommend measuring oneself before buying to determine intended fit.
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